We support easy returns for everything on our website!


Any unused (no scuffs, scratches, or signs of wear), in-box (the original product box is intact and any product accessories are still in the box) items can be returned through our Contact Us within 30 days for a refund, store credit, or exchange.


If you received the wrong item or would like to return/exchange a damaged or defective product, please contact us on our Contact Us page.

Once the order has been returned, the warehouse will process the returns/refunds in the order they were received. The warehouse must receive the order physically to be eligible for a return/refund.

KOTA is not liable for any overages or underages for shipping fees.