FAQs

Does the Ridge Loop Strap work with all versions of the Smart Watch?

Yes, it fits the Ultra, Series 1, 2, 3, 4, 5, 6, 7, 8 & SE (Ceramic,Titanium, Steel, Aluminum and Sport versions).

What size is my Smart Watch?

The size is engraved on the back of the Smart Watch.

What is the length of the Smart Loop Strap?

The smallest adjustable size is 5in (12 cm)

The largest adjustable size is 8in (20cm)

How often should I wash it?

The recommended wash cycle is monthly.

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Before you place your order

How much does shipping cost?

Shipping costs will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page.

How long will it take to ship my order?

Orders typically arrive within 5-20 business days. Shipping times vary based on the product and destination.

What are the sizing specs of my order?

You can access our sizing guide, which includes all of the sizing information for products here

I’m having issues placing an order.

We’re sorry to hear that you’re unable to place an order. Please contact Customer Service and we will work on resolving the issue as quickly as possible

Modifying or changing an order

I’d like to modify my order.

Since our orders are custom produced, your order is only eligible to be modified within 02 hours of placing the order. Kindly send us an email at support@zest.com with email title: "NEED TO CANCEL/ CHANGE MY ORDER - [YOUR ORDER NUMBER]"

I’d like to cancel my order.

I'd like to return or replace my order

We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. Please review our Returns Policy for details on how to set up a return.

Other

Report a campaign for policy violations.

As a user-generated content platform, we take infringing content concerns seriously and appreciate you taking the time to report a suspected violation. In order to place a formal complaint, please follow the instructions on this page

How do I contact customer support?

We are happy to answer any questions you may have. Please contact Customer Service at or contact us via support@zest.com

About us

At Zest Shop, we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs.

Your happiness is our top priority for each and every gift we deliver!